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A Passion for Learning!

A Passion for Learning!

by Danny Summers

To begin, can we agree... Sharing is a function of Leaning!

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John Kennedy is Now Available On Demand 24-7-365

John Kennedy is Now Available "On-Demand" 24/7/365

by Danny Summers

I have an important announcement!

 

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Every Plant has a Story!

Every Plant has a Story!

by Danny Summers

When Karen and I were at the new SNA Conference at MANTS last month, the Conference Chairman, Dr. Richard Olsen, Director of the US National Arboretum, suggested one of the roundtable topics of "sharing more of the story behind the plants." Obviously, when I heard this I immediately thought of Robert's constant encouragement. But how does this relate to the plants we sell or help us in the garden center?

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Value Up! Eliminating Value Confusion - Part 2

Value Up! Eliminating Value Confusion – (Part 2)

By Sid Raisch

In the first part of this article we discussed why the word “value” is easily misunderstood, and how this misunderstanding confuses our people. CLICK HERE to read it.

Now that we've cleared up the definition of value, let's use the word in its highest value. The best way to do this will be to get clear on the levels of value.

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Ten Emerging HR Trends for 2018

Ten Emerging HR Trends for 2018

by Jean Seawright

Paid sick and parental leave . . . pay history bans . . . predictable scheduling statutes . . . mandatory E-Verify . . .  compensatory time off . . . an increase in the guaranteed salary level for White Collar workers . . . The list goes on. Which of these employment regulations will impact your business in 2018 is yet unknown, but regardless of your revenues, location, or number of employees, one thing is certain--it will be challenging to find and hire qualified workers. And the challenges won't subside any time soon. Macroeconomic realities, including a workforce that is growing at its slowest pace in over a half-century, aging workers exiting the labor force, a widening skills gap, and faster-than-average employment gains in several occupational sectors, indicate that labor shortages are here to stay.


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Leveraging City Color Programs

Leveraging City Color Programs

by Danny Summers (with lots of help from his friends!)

Opening my emailbox this week and seeing a promotion from Tim Elbert's Four Seasons Nursery in Central Point Oregon gave me a flashback moment to last fall when there was a great discussion and swap of ideas (and important Do's and Don'ts). If you are a Group Client and were subscribed to GroupEs at the time, you may remember it.

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Eliminating Value Confusion

Eliminating Value Confusion

By Sid Raisch

We need to clear up some confusion over the word “value”.

We Americans are a confused lot. Our language does this to us. Some other languages have one meaning per word. We have many.

Dual meanings are confusing. I have learned that it is a sign of intelligence when toddler’s pickup dual meanings of words. Understanding of multiple definitions of a word is also a sign of intelligence among adults. So let’s understand the simple word “value”, in all its wonder, and amazing complexity, beginning with the textbook definition.

I have no idea where the dictionary is, so we’ll Google. Maybe the definition of value has changed with the Internet? Right from the beginning, the cause of confusion is evident. Value is both a Noun, with two definitions, and a Verb with two additional definitions.



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Sexual Harassment - The Floodgates Are Open

Sexual Harassment
The Floodgates Are Open . . . Will Your Company Sink or Swim?

by Jean Seawright

Check any news outlet today and you're almost certain to hear about a new sexual misconduct scandal involving an executive, politician, or entertainer. The allegations are nothing short of shocking, ranging from offensive acts of sexual harassment to criminal acts of sexual assault. In response, a multitude of corporations are mandating sexual harassment training for all employees.

This surge of sexual misconduct allegations has, once again, put sexual harassment in the spotlight. Sexual harassment is a prohibited form of sex discrimination under Title VII of the Civil Rights Act of 1964. This federal law is enforced by the Equal Employment Opportunity Commission (EEOC) and covers businesses with 15 or more employees in 20 or more calendar workweeks in the current or preceding year. Even if your business is not covered by Title VII, it may be covered by a state, local, or county anti-discrimination law that prohibits workplace harassment for smaller businesses.


Sexual conduct becomes unlawful under employment regulations when it is unwelcome and severe or pervasive enough to alter the conditions of employment and create an abusive working environment. This happens when the harassment culminates in a tangible employment action (e.g., termination, demotion, etc.) or is sufficiently severe or pervasive to create a hostile work environment. Today, an employer can be held liable for sexual harassment by a supervisor even if it had no knowledge of the supervisor's misconduct. Gone are the days of "hear no evil, see no evil, know no evil" defenses. If your business receives a charge of sexual harassment discrimination from the EEOC or another fair employment practices agency and you can't prove that you attempted to prevent harassment and/or that you adequately addressed the complaint, you're guilty.



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Static vs. Dynamic Pricing At Your Garden Center

Static vs. Dynamic Pricing At Your Garden Center

by Steve Bailey

IMPORTANT: This is one of Steve's articles you need to read, re-read, print, and share with all your staff!

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Let Your Center's Brand ROCK!

Let Your Center's Brand ROCK! 

by Tom Kegley

In case you missed the GROUPtalk-Live session last Tuesday, "Let Your Center's Brand ROCK!" by Tom Kegley, you still the opportunity to see and hear what Tom has created. The session has been recorded and you have an invitation to view the entire presentation below. I want to stress a couple of points here...

This is MUCH MORE than simply a redesign of a logo for America’s Best Flowers (which looks fabulous by the way). It begins with  a study of the "essence" or "core values" of the company. For America's Best Flowers, one word that was always in their logo and message was... Joy. Tom says there is so much of what we sell that creates Joy and how we experience that Joy is multifaceted through many senses. Creating a new logo incorporated the "essence" he and the staff at ABF agreed with and Tom also kept a rainbow of colors in the concept, except in a different way.

 


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Another Angle On ‘Another Timely Topic’

Another Angle On ‘Another Timely Topic’

by $teve Bailey

In last week’s GROUPTalk, you read Robert Hendrickson’s description of how we often have different views of the same subject. Mr. Gray meets Mr. Black and White. And never the two shall meet, right? Most definitely wrong.

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Death by Inventory

Death by Inventory

by Sid Raisch

Inventory is the bane of a retailer’s existence.
I bet you’re wondering what the word bane means now that it has been connected directly to you.
(The source or cause of misfortune, unhappiness, frustration, or anxiety, usually used hyperbolically. – The Free Dictionary)

Inventory is a Necessary Evil
Gaining a clear perspective on inventory is the first step to taming the monster. Inventory is inherently evil in that without tightly defined and rigorous management and manipulation it always becomes a problem.


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Gatekeeper or Team-Builder-Part 2

Gatekeeper or Team Builder - Part 2

by Danny Summers

Last week we explored two distinctly different types of owners and managers I see across garden center management today. Do you remember... the Gatekeeper manages by receiving all or most outside information and decides who in the organization needs to know what, who to distribute the information to, and who needs to know, on a limited basis.

At the same time I hear numerous owners and managers saying these types of comments: I have to much to do. I have to much on my plate. I can't possibly do anything more. I am wore out. We work all the time. It's got to get easier.

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Gatekeeper or Team Builder-Part 1

Gatekeeper or Team Builder - Part 1

by Danny Summers

In my position I get to observe a number of patterns in business management. And doing so, you see the real differences in how owners approach their business. There are some trends I want to highlight here and challenge you to assess where you are in your business management style. First, let's discuss two distinct types of owners or managers I see at work today.

The Gatekeeper

The Gatekeeper manages by receiving all or most outside information and decide who in the organization needs to know what. Who to distribute the information to, who needs to know, on a limited basis. In my mind, the ultimate gatekeeper was this guy. When Dorothy and her unusual "team" approached the Emerald City gate at Oz, they were stopped by the Wizard. At that point, to get into the city, they had to get past The Wizard of Oz. This is a fitting comparison to what see in some businesses today.

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The Fall Event 2017 - The Best of Times Captured in Pictures!

The Fall Event 2017

The Best of Times Captured in Pictures!

This is the Best of Times!

And these pictures prove it. We have been collecting photos and currently have over 1,000, but I am sure you have some too. Most of what we have came from Border Concept's Stacy Eaton who we saw taking so many photos as the rest of us were involved in discussions, or seeing the best of Burlington. We have created an album in SmugMug.com so you can view and even download photos to enjoy. There are super photos here. We hope you enjoy this great album.  CLICK HERE

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New Admin - New Day- for HR Update

New Administration, New Day for Business... Anticipated Changes in the HR Arena

by Jean Seawright
During The Fall Event, Jean Seawright gave us an important update on what she feels is ahead in Human Resources management.  As usual, her presentation was one of the highest-rated sessions. Here's just a few comments from Group Clients who attended: 
"Jean is an invaluable asset to the group."
"Always has so much information to try and learn from Jean. "
"One of the highlights of the event in my mind."
"What the team and I took away from this session was worth every penny of the trip."
"HR is always good and terrifying at the same time. And Jean is The Best!"
"As I said before - one of the best hours of The Fall Event."

Now, here's the summary of update directly from Jean:

 

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Supporting Shelburne Farms

Supporting Shelburne Farms

by Danny Summers

I know when everyone first saw Shelburne Farms listed as part of our Tour Day at this year's Fall Event, they had to wonder "what does this have anything to do with garden centers?"  Right?Karen and I had heard some details of how wonderful Shelburne is... just like "the cousins" property Biltmore Estate. But it wasn't until we went there for the first time, did we begin to understand its mission today:

"Our work focuses on education for sustainability. That’s learning that links knowledge, inquiry, and action to help students build a healthy future for their communities and the planet. There is something for learners of all ages at Shelburne Farms, with a focus on agricultural, environmental, and cultural topics."

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A New Event Idea - Annual Poultry Pageant?

A New Event Idea - Annual Poultry Pageant?

[Last week Danny and Robert received this from Harold Dambly]

"We had our 1st Annual Poultry Pageant today, We had 31 Hen enter the pageant, it turned out to be an awesome event. (Weren't sure how many were going to show up.)  All ages from 5-6 years old to 75 or 80 year old. We also had many visitors to see the pageant. I have attached  some of the pictures, check out our Facebook page for more.

We judge them in 3 categories, Miss Congeniality, Best Feathers and Talent. with best score was crown MISS HEN of Camden County, there was also a runner up. We also award 1st , 2nd, and 3rd Places in each category. All winner are on our Facebook page.  All winner won prizes."

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Why KidsGardening - Why Now

Why KidsGardening - Why Now

Getting the Next Generation Engaged in Gardening is More Important Than Ever

 

Since 1982, when KidsGardening launched the first school gardening grant, their driving mission at KidsGardening is the idea that every child deserves the opportunity to learn through the garden.

Today, many educators have shifted to place-based education - of which garden-based learning is a part. Place-based education is hands-on, real world learning that uses the local environment to help kids understand the natural world around them and their place in it.  And we know there’s no better place to do that than in a garden.

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The Retailer of the Future

The Retailer of the Future will likely be a Retailer of the Past — just the most efficient version therein.

by Sid Raisch

As you know, there is a lot of noise in the media these days. It’s nothing new really. There’s always been a lot of noise. But it is noisier when it directly affects you. I’m talking about business noise, I mean news, in this instance.

There is a considerable amount of business news about happenings with retail chains, possibly because it is the most visible business segment, and at the top of the supply chain of other segments such as manufacturing of the things sold at retail.

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