2025 FALL EVENT SESSIONS & SPEAKERS – Owen Raisch & Gary Burns, ModLearn
The Fall Event is all about sharing, learning, and growing. And this year's event is packed full of incredible networking and learning opportunities.
Our speakers are leaders in the industry – thought leaders who embody The Group's spirit of ingenuity and entrepreneurial drive. These powerful presentations by inspired thinkers can shape your future in the ever-evolving world of garden retailing. Be ready to dive in, share and learn – and Get Wiser in Raleigh!
Although The Fall Event Program officially begins at 1:00 pm on Monday, September 22, 2025, you have the opportunity to participate in optional sessions on Sunday afternoon and Monday morning. See The Fall Event 2025 Schedule for a complete list of activities and rooms.
SUNDAY, SEPTEMBER 21
Owen Raisch, ModLearn
Gary Burns, ModLearn
3:00 pm - 5:00 pm Badges That Bloom: Micro-Learning Strategies to Grow Revenue & Retain Talent Owen Raisch and Gary Burns, ModLearn
Garden retailers succeed when every associate is aligned, clear on their role and responsibilities, motivated to move the organization forward and is confidently guiding guests. Yet most retailers don’t have the fundamentals in place when it comes to team performance, distracting their best team members and undermining opportunities to grow or maintain their bottom line profits. This interactive session shows how a Performance Badge Program built on best-practices from across the industry can implement these fundamentals to boost sales, shrink onboarding time, and lift staff retention - without pulling people off the floor.
What You’ll Learn
Unlocking Hidden Pathways to Alignment and Growth: A badge blueprint that MAPs daily tasks to measurable milestones—and lets high performers enter at the right level instead of “starting at 1.”
5-Minute Lessons, Lifetime ROI: How short micro-modules drive talent stability, operations savings, productivity gains, and more versus conventional workshops.
Magical Management: Convert your current checklists into app-based “Activities” and put your standard operating procedures in the hands of every team member, so performance is accessible and always up-to-date.
ModLearn helps small and medium-sized clients efficiently scale and/or improve operations using modern tech that sets them apart.
Diverse clients, including garden retailers and top universities, use our system to improve productivity, learning, and performance-related HR procedures.
Who Should Attend
Owners, HR managers, and department leads looking to raise sell-through, reduce turnover, or modernize onboarding — especially centers exploring POS integrations or succession planning.
Bonus Materials
All participants receive: 14-day sandbox access to ModLearn’s Garden Retail Badge library Invite to an October GroupTalk LIVE follow-up for implementation troubleshooting